Best Price Guarantee

Book with Confidence. You will get the best price guarantee from our official website.


We love when guests contact us directly for bookings. Also, we love to be challenged when guests have special requests and wishes.


It is important to us, that you feel confident that the price you get from our website is THE BEST available price online. We will guarantee: you will not find a better price – anywhere!


What If you do happen to find a better rate for My City Hotel on a competing website after booking on

When the conditions are the same (Room only or with breakfast? Cancellation and payment terms?) please send a claim to our revenue manager.  A claim can be sent by e-mail to ( with a screenshot where the price with the same conditions is visible.


If all conditions are the same and the rate is directly bookable online, we will meet the lower rate.  And we will give you an extra 5% off along with our promise to prevent it from happening again!


Book online with Confidence, you will find special deals here!


*Claims must be submitted before, or within 24 hours after, making a reservation through a My City Hotel website, and at least 48 hours before the standard check-in time by Tallinn (Estonia) local time (18:00, CET+1).

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